Prospects on Ukrainian logistics market orientation for international customers
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customer-orientation, customer-management, motor transport enterprises management, quality of transport services, time deviations management
Abstract
The article analysed and established the current trends in the logistics environment in Ukraine. There was grounded the necessity of implementing the principles of customer management to the systems of logistic service. There was formulated conceptual mechanism of choosing the optimal carrier based on the methodology of time deviations control in the provision of transport services.
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References
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Authors
Copyright (c) 2016 Olena Karpenko, Svitlana Kovalchuk, Oksana Shevchuk
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